Thalassa ("we", "our", or "us") operates from 45 Thepprasit Road, South Pattaya, Chon Buri 20150, Thailand. This Privacy Policy explains how we collect, use, and care for information you share with us when visiting our website or making an enquiry about our charter services.
We encourage you to read this document carefully. If you have questions, we are happy to answer them directly — please reach out via the contact details at the bottom of this page.
1. Information We Collect
Information you provide directly
- Your name and contact details when submitting an enquiry form
- The number of guests, preferred dates, and charter type you describe
- Any additional notes or special requests you include in your message
Information collected automatically
- Browser type, device type, and operating system
- Pages visited, time on site, and navigation path
- Referring website or search engine
- IP address (used for geographic analytics only, not stored against personal records)
Cookies and tracking
Our website may use cookies and similar technologies for analytics and advertising measurement purposes. Please see our Cookie Policy for a complete description of what we use and how to manage your preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to charter enquiries and provide pricing or availability information
- Coordinate bookings and communicate itinerary details
- Understand how visitors use our website so we can improve it
- Measure the reach of our marketing, if applicable
We do not use your information to send unsolicited marketing messages unless you have specifically asked to receive updates from us.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:
- Service providers: trusted tools that help us operate our website (such as analytics platforms), bound by confidentiality obligations
- Legal requirements: if required by Thai law or regulatory authority
- Safety: where necessary to protect the wellbeing of guests or crew
4. Data Retention
Enquiry form submissions are kept for up to 12 months for booking follow-up purposes, then deleted or anonymised. Analytics data is retained in aggregate form only.
5. Your Rights
You have the right to:
- Ask what personal data we hold about you
- Request corrections to inaccurate information
- Ask us to delete your data, subject to any legal retention obligations
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at the details below. We aim to respond within 14 working days.
6. Data Security
We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption. Form submissions are handled securely and are not stored in publicly accessible locations. No method of transmission over the internet is entirely without risk, but we work to minimise that risk wherever possible.
7. Third-Party Links
Our site may include links to external resources (such as mapping services or social platforms). We are not responsible for the privacy practices of those services and encourage you to review their own policies.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically if you engage with us regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Business: Thalassa Yacht Rental
- Address: 45 Thepprasit Road, South Pattaya, Chon Buri 20150, Thailand
- Phone: +66 38 926 471
- Email: [email protected]